Return:-
Return request can be raised within 3 days of delivery.
This pertains to all products (Tshirts, Oversize Tshirt, Crop Top, Tank Top, Crop Tank Top, Sweatshirt, Hoodies, Caps, Tote-Bags) in respect to same conditions as sent.
There are certain items which are not returnable, includes following:
This pertains to all products (Tshirts, Oversize Tshirt, Crop Top, Tank Top, Crop Tank Top, Sweatshirt, Hoodies, Caps, Tote-Bags) in respect to same conditions as sent.
There are certain items which are not returnable, includes following:
- Inner-wear, Boxers and Shorts for hygine purpose.
Return can be initiated under My Account --> Orders & Returns.
We will arrange pickup.
Rs.100/- will be charged for return & exchange upto 2 garments. After which as per actuals.
Rs.59/- collected through COD, will be retained if order not accepted at delivery.
Refund:-
Post the return your refund will be initiated within 3 working days after the product has been received by us and passed through quality inspection.
For Prepaid orders refund will be processed to the same payment method used to buy the product within 3 to 5 working days.
For cash on delivery orders refund will be processed in the wallet within 3 to 5 working days.
COD refund is done via wallet transfer. This amount can be used for future purchase valid upto 12 months.
For Prepaid orders refund will be processed to the same payment method used to buy the product within 3 to 5 working days.
For cash on delivery orders refund will be processed in the wallet within 3 to 5 working days.
COD refund is done via wallet transfer. This amount can be used for future purchase valid upto 12 months.
Exchange:-
Exchange can be initiated under My Account --> Orders & Returns.
Product exchange request needs to be initiated within 3 days of product delivery.
Rs.100/- will be charged for exchange.
Rs.100/- will be charged for exchange.
Cancellation:-
Order can be cancelled within 1 hour of placement. 100% payment will be refunded within 3 to 5 working days.
For further details you may contact us on :
Email : care@fireknott.com
Whatsapp : +91-9876553222